Refund Guidance
At Ubqari Products Online, we are committed to providing you with the highest quality products and a smooth shopping experience. However, if you are not fully satisfied with your purchase, we’re here to help.
Returns
You may return any product within 7 days of receiving it, provided it is unused, unopened, and in its original packaging.
To initiate a return, please contact our support team at +92 337 3115050 with your order number and reason for return.
We will arrange a pickup or guide you on how to send the product back.
Please note that shipping costs for returns will be the responsibility of the customer, unless the return is due to a mistake on our part (wrong item or defective product).
Refunds
Once we receive and inspect the returned item, we will notify you about the status of your refund.
If approved, the refund will be processed within 5–7 business days to your original payment method or as store credit, based on your preference.
Non-Returnable Items
We do not accept returns for:
Used or opened products
Products damaged after delivery due to misuse
Items purchased during a sale or promotion (unless defective)
Damaged or Incorrect Products
If you receive a damaged, defective, or wrong item, please contact us within 24 hours of receiving your order with photos or videos of the product. We will arrange a replacement or full refund.
